Privacy Policy

Information we collect

We only collect personal information that you choose to give us. When you submit the project enquiry form on our contact page, we receive:

• Your name, email address and contact number.
• Optionally, your company name, the service you are interested in, an indicative budget and timeline.
• The project details or message you write.
• The date and time of your submission.

How we use your information

We do not sell your personal information, and we do not add you to marketing mailing lists from the enquiry form.

• To read and respond to your enquiry, including follow-up questions and proposals.
• To send you an automatic confirmation that we received your enquiry.
• To keep a record of our communication with you.

Service providers we use

Form submissions are delivered as emails through Brevo, a transactional email service, to our team's mailbox. Brevo processes the content of the email on our behalf to deliver it.

If you choose to contact us on WhatsApp using the button on this site, your conversation takes place on WhatsApp and is subject to WhatsApp's own terms and privacy policy.

Our website is hosted by a third-party hosting provider, which may process technical information such as IP addresses in server logs for security and reliability.

Cookies and analytics

This website does not currently use advertising or analytics cookies. Fonts are served from our own website rather than loaded from a third-party font service. If we add analytics or advertising tools in the future, we will update this policy and, where required, ask for your consent first.

How long we keep information

We keep enquiry emails for as long as needed to respond to you and to maintain a record of our business communication, and we delete them when they are no longer needed for those purposes or when you ask us to, unless we must keep them for legal reasons.

Security

The website is served over HTTPS, and access to enquiry emails is limited to people at RDS Innovations who need it to respond. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information you have sent us, or withdraw consent for us to contact you, by emailing contact@rdsinnovations.com. Depending on where you live, data protection laws, including India's Digital Personal Data Protection Act, 2023, may give you additional rights. We will respond to requests within a reasonable time.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy when our website or practices change. The “last updated” date at the top shows when it was last revised.

Contact

For privacy questions or requests, email contact@rdsinnovations.com or call +91 77388 60623.